FAQs

 

Q: Can you meet the Wedding Co-ordinator prior to the wedding to confirm details?
A: Yes, we keep in contact with you throughout and meet for final details a few weeks before the day.

Q: Does the venue have equipment you can use or will you have to hire tables, chairs, linen, plates, glassware and cutlery?
A: Yes, all equipment, such as tables, chairs, linen, plates, glassware and cutlery, is included in the Wedding Package.

Q: Will there be any other weddings/parties at the venue the same day?
A: No, the venue is solely yours for the day.

Q: Does the venue have in-house catering or must you hire your own?
A: All catering will be provided in-house.

Q: Is there an option to have finger food, a buffet or a sit down meal?
A: Yes, we have a range of options, please enquire.

Q: Is there any flexibility with menu choices? Can you make suggestions?
A: Yes, our caterers are very flexible and love new ideas, you can upgrade to other choices if required (there may be an extra cost).

Q: Is there a vegetarian/vegan menu option?
A: Yes, please enquire.

Q: Does the package include menu tasting?
A: Yes, only if there is a sufficient time prior to booking.

Q: Are you able to accommodate dietary requirements, i.e. allergies or gluten-free etc?
A: Yes, we are able to accommodate any dietary requirements.

Q: Does the venue have a license to serve alcohol?
A: Yes, till 12pm.

Q: Are you able to supply your own alcohol?
A: No. Alcohol packages can be discussed with the Wedding Co-ordinator.

Q: Is there an option to have a free bar or paid bar?
A: The venue has two bars and a bar tab can be organised if requested.

Q: Is there an extra fee to hire a cake stand & knife?
A: No, this is included in the equipment provided.

Q: Are all staff provided for the day and evening?
A: Yes, all staff will be included in the venue hire.

Q: Will the venue decorate to your theme or allow you to decorate?
A: You can have access to the venue before the wedding as long as there isn’t a wedding that day. If there is a wedding you will be able to drop your decorations and we will decorate as per your instructions.

Q: If you have outside staff or decorators what time is the earliest they can have access?
A: 10am unless prior arrangements have been made with us.

Q: Are there any restrictions on where the flowers and decorations will be placed?
A: No.

Q: Can we bring hay bales?
A: Yes, but they are to be used only in the grounds, not inside the venue.

Q: Is entertainment permitted? Is there sufficient power supply for any entertainment/sound systems you may require?
A: Yes.

Q: Are there any requirements for suppliers (i.e. the DJ has to have public liability & PAT testing of equipment)?
A: Yes.

Q: Does the venue have a public address system available for speeches?
A: Yes.

Q: Does the venue allow fireworks or lanterns?
A: Fireworks are permitted in the grounds, lanterns are not allowed due to the surrounding livestock. Sparklers can also be used within the grounds.

Q: Do you allow confetti?
A: Yes, to be used only in the grounds and it must be biodegradable.

Q: Do you allow dogs at the venue?
A: Yes we do.

Q: Do you have accommodation?
A: Yes, we have a suite for the wedding couple only.

Q: Does the venue have disabled access?
A: Yes, all the rooms including the marquee and upstairs have access, we also have a disabled toilet.

Q: Are there adequate parking facilities?
A: The bride and groom, and any disabled visitors may park on site. All other visitors are able to use all the areas surrounding the venue, at the owners risk.

Q: Can guests leave their cars overnight and collect the next day?
A: Yes, no problem at the owner’s risk.

Q: What is the cancellation policy?
A: Deposits are non-refundable. Less than 8 weeks notice of cancellation 100% of the venue hire would be due. Between 24 and 12 weeks before the event 50% of the venue hire would be due.

Q: Do you recommend getting insurance?
A: We recommend to all couples that they should take out all their own wedding insurance in case any unforeseen circumstances should arise.

Q: How much is the deposit to secure the date and when is it due?
A: We can ‘hold’ a date for 14days without any charge, to secure the date you would need to pay £1000 non-refundable deposit.

Q: How soon does the balance need to be paid?
A: The balance for the venue hire would need to be paid 8 weeks before the wedding date.

Q: Is VAT included in the price?
A: Yes, vat is included.

Q: What is your charge to have the ceremony at the venue?
A: We do not charge to have the ceremony at the venue but you will need to pay the registrars direct for their services.

Q: Who do I contact if I wanted to have the ceremony at the venue?
A: Vale of Glamorgan Registration Service 01446 700111.

Q: Does the venue allow and provide catering for children?
A: Yes, children must be supervised at all times and we provide a separate menu to choose prior to the day. We also have a ‘cinema room’ which can be accessed in the early evening to play films (films are to be provided by yourselves and supervision is necessary.)